Question 1

What kinds of companies does MeridianX work with?

Accepted Answer

Mid-market companies and ambitious SMBs that need enterprise-grade engineering without enterprise-agency overhead — clinics, academies, distributors, manufacturers, real-estate operators and software companies. We work worldwide, remotely, with structured overlap for your time zone.

Question 2

How do engagements run?

Accepted Answer

Three named models. Project delivery: fixed scope, fixed quote, weekly demos, full handover. Care & evolution: a monthly retainer that keeps a live system monitored, patched and improving. Advisory & audits: short, fixed-fee diagnostics — AI readiness, architecture reviews, cloud cost & reliability — ending in a prioritized plan.

Question 3

How is pricing structured?

Accepted Answer

Project work is quoted fixed after a short discovery phase — you know the full price and timeline before we start, with no hidden fees. Care & evolution is a flat monthly rate. Audits are fixed-fee. If budgets shift mid-engagement, you hear it from us first, in writing.

Question 4

Who actually does the work?

Accepted Answer

The senior engineers you meet in the first call — starting with our founder, who leads every engagement personally. MeridianX is deliberately small: no hand-offs to a junior bench, no account-manager layer between you and the people building your system. Specialists from our vetted network join for design, security or data-heavy work when a project calls for it.

Question 5

Can you add AI to our existing systems?

Accepted Answer

Yes — it's one of our four service lines. We build LLM features on top of what you already run: assistants grounded in your own documents and data (RAG), copilots for support and operations teams, and agent-driven automation for back-office work. Every AI feature ships with evaluation harnesses and guardrails, so it's dependable enough for daily business use.

Question 6

How do you handle security and compliance?

Accepted Answer

Security is engineered in, not bolted on: role-based access, tenant isolation enforced at the data layer, encrypted transport and storage, and least-privilege cloud configurations. For regulated industries we design to your compliance posture — as we did for healthcare clients — and independent security review is available through our network for elevated requirements.

Question 7

Who owns the code, the data and the IP?

Accepted Answer

You do — completely. On handover you own the code, the data, the infrastructure accounts and the documentation. No lock-in, no licensing tail. We'd rather be retained because the work is good than because leaving is hard.

Question 8

How long does a typical engagement take?

Accepted Answer

A focused platform ships in 6–12 weeks; a marketing site in 2–3. The Chart phase (discovery) takes one to two weeks and ends with a realistic timeline and milestones in writing — and you see working software from the first Build week onward.

Question 9

What happens after launch?

Accepted Answer

The Navigate phase: we operate what we build — monitoring, updates, fixes and a stream of improvements informed by real usage. Most clients keep a monthly arrangement; others take a documented handover to an internal team. Both are first-class outcomes.

Question 10

How do we get started?

Accepted Answer

Book a 30-minute consultation or send an enquiry through the form. You'll get a reply within one business day, an honest read on feasibility and budget shape in the call, and a written proposal with a fixed quote — no pressure, no obligation.

Tell us what you're building.

The practical questions

Tell us what you're building.

The practical questions

How do we start working together?

How much does an engagement cost?

How quickly can you start and ship?

What happens after launch?

Do you work with companies in other countries?